Privacy Policy
Talenting International Pty Ltd
1. Introduction
Talenting International Pty Ltd (“Talenting”, “we”, “us”, or “our”) provides HR, recruitment, advisory, and related services. This Privacy Policy sets out how we generally approach personal information we collect, hold, use, and disclose.
As a small business operator, parts of the Privacy Act 1988 (Cth) may not apply to us. We have prepared this policy to be transparent about our practices and to set reasonable expectations for clients, candidates, and other individuals whose information passes through our business.
2. Information We Collect
The personal information we collect depends on the nature of our dealings with you. It may include:
- contact details such as name, email, phone, and postal address;
- employment-related details such as job title, employer, qualifications, work history, and references;
- information contained in resumes, applications, selection responses, and assessment material;
- information provided to us by clients about their employees, contractors, or candidates for the purpose of services we deliver to those clients;
- information collected in the course of advisory work, workplace investigations, recruitment processes, workers compensation matters, and similar engagements;
- sensitive information, including health information, where this is relevant to a matter we are working on and the individual has consented or the collection is otherwise permitted by law; and
- information collected through our website, email, and publicly available sources such as LinkedIn.
We collect only information that is reasonably necessary for our work.
3. How We Collect Personal Information
We collect personal information:
- directly from individuals, including through email, phone, meetings, applications, and our website;
- from our clients, where they share information about their employees, contractors, or candidates so that we can deliver services to them;
- from third parties, including referees, panel members, recruitment platforms, and public sources; and
- through systems we use to deliver our services, including communication, document management, and analytical tools.
Where a client provides us with information about another person, we rely on the client to have the authority to share that information and to have given the person any notice or obtained any consent required.
4. How we use information
We use personal information to:
- provide HR, recruitment, advisory, investigation, and related services to clients;
- manage candidate, client, and contractor relationships; respond to enquiries and provide quotes or proposals;
- conduct internal administration, including invoicing, record-keeping, training, quality assurance, and improvement of our services;
- analyse trends, develop benchmarks, and improve our services and methodologies, including by using de-identified or aggregated information drawn from our work;
meet legal, regulatory, professional, and contractual obligations; and - operate and improve our website and communications.
5. Disclosure of Personal Information
We do not sell or rent personal information. We may share personal information with:
- the client engaging us, where the information relates to a service we are delivering for that client;
- panel members, referees, and other parties involved in a recruitment or selection process, with the candidate’s awareness;
- insurers, medical providers, claims agents, lawyers, regulators, and other parties, where this is relevant to a workers compensation matter, investigation, or similar engagement we are assisting with;
- service providers and contractors who help us run our business, including IT and cloud-based platforms, communications tools, analytical tools, and professional advisers; and
- government agencies, courts, tribunals, or other parties where required or authorised by law.
Some of our service providers may store or process information outside Australia. We take reasonable steps to satisfy ourselves that those providers have appropriate security and data-handling practices.
6. Information provided to us by clients
A substantial part of our work involves clients sharing information about their employees, contractors, candidates, or other personnel so that we can advise on or deliver a piece of work.
When we receive this kind of information:
- the client remains the holder and controller of that information for the purposes of the employment relationship;
- any exemptions available to the client under the Privacy Act 1988 (Cth) or the Fair Work Act 2009 (Cth), including those relating to employee records, are the client’s exemptions, and we do not assert them on the client’s behalf;
- we handle the information in line with the client’s instructions and our agreement with the client; and
- where we engage a third party (for example, an insurer, lawyer, or service provider) in the course of that work, we do so as part of delivering the service to the client.
If you are an employee or contractor of one of our clients and have a question about how your information has been collected, used, or shared, we may direct you to your employer in the first instance.
7.Sensitive information
Where our work involves sensitive information, including health information, in connection with a workers compensation claim, investigation, or other matter, we handle that information on the basis that the individual has consented to its collection and use, or the collection and use is required or authorised by law. Disclosure is limited to parties who need the information for the matter.
8. Security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. These include access controls and authentication on our systems, encryption in transit where practicable, engaging reputable service providers for storage and processing, and internal policies and training for our team.
No system is completely secure. While we work to reduce the risk, we cannot guarantee that information will never be subject to a security incident. If one occurs, we will take reasonable steps to respond.
9. Retention
We keep personal information for as long as we reasonably need it for the purposes set out in this policy, to meet legal or professional obligations, or to manage potential disputes or claims. When we no longer need it, we take reasonable steps to delete or de-identify it.
10. Access and correction
If you would like to request access to or correction of personal information we hold about you, please contact us using the details in section 12. We will respond to reasonable requests within a reasonable period.
There may be circumstances where we cannot provide access or make a correction, for example, where the information is held in connection with a confidential client engagement, an investigation, or a legal matter, or where doing so would affect the privacy of another person. We will explain our reasons if we cannot meet a request in full.
11. Complaints
If you have a concern about how we have handled personal information, please contact us first using the details in section 12. We will work with you in good faith to understand and address your concern.
If your concern relates to conduct that falls under the Privacy Act 1988 (Cth), you may also be able to raise it with the Office of the Australian Information Commissioner (oaic.gov.au).
12. Contact
Talenting International Pty Ltd
hello@talenting.com.au
+61 8 6244 3222
42 Outram Street, West Perth, Western Australia, 6005
13. Updates to This Policy
We may update this Privacy Policy from time to time. The current version is available on our website.
Effective Date: 21 May 2026